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1. About ZOTnet Technical Support This is a must to read. It has important information about what you can expect from the Technical Support Department

2. Support Index Keywords and phrases found in the FAQs (Frequently Asked Questions), Support Bookmarks, Glossary and QuickStarts are indexed here.

3. QuickStarts Words and phrases found in the FAQs (Frequently Asked Questions), Support Bookmarks, Glossary and QuickStarts are indexed here. Here are step-by-step guides for configuring your computer for access to your ZotNET account.

4. Glossary of Basic Internet Terms The definitions of commonly used words and acronyms that may be encountered while traveling the Net are given here.

5. Support Bookmarks A collection of links to information about modems, HTML, CGI scripting and more.

6. Frequently Asked Questions (FAQs) Here are most of the frequently asked tech support questions and their answers.